To ensure WFM practises are updated in accordance to world class WFM standards.To ensure that the customer centre is operating at optimal costs with accurate staffing and planningTo ensure all WFM ...
Provide factoring subject matter expertise for the delivery of factoring projectsWork with Factoring Ops Project Manager in the planning and execution of factoring projects and in ensuring adherence ...
Ensure all rooms in the conference centres in his/her assigned area is properly set up and ready to use. Help improve conference centre service standards and ensure standards are followed through ...
Assist with coordination and preparation of regular internal reports and senior management briefing papersAssist with coordination and preparation of regular updates to external parties e.g. updates ...
Supervise the preparation and generation of various exposure reports for reporting to Business Unit (BU) on a timely basisOversee the tracking of Excess Utilisation and ensure proper ratification by ...
Provide effective secretarial and administrative support to the Singapore Country Head and the Chief Operating Officer, Singapore. Provide logistical support for all meetings, conference calls, and ...
Formulate, complete and execute account plans for identified clients in the assigned portfolio with the senior bankers to increase share of wallet size Increase product penetration and cross selling ...
Perform control checks on risk control sensitivity data quality Timely production and dissemination of daily risk control exposure reports Limit maintenance, monitoring and escalation of limit ...
To review his/her personal daily performance regularly, preferably daily to ensure that they are on track to meet the KPIs To monitor the 90+ delinquency rates on weekly basis and work jointly with ...
Process and approve authorisation requests and referrals from Merchants and other Banks Carry out fraud monitoring and take pro-active follow-up actions to mitigate fraud losses Handle enquiries and ...
